Consumer Protection

PROTECTING CONSUMER SAFETY—Toys should not be toxic or dangerous for children to play with. Our food should not make us sick. The terms for banking and credit accounts should be clear and easy to understand.

LOOKING OUT FOR CONSUMERS

CALPIRG’s consumer program works to alert the public to hidden dangers and scams and to ban anti-consumer practices and unsafe products.

TROUBLE IN TOYLAND

For 30 years, CALPIRG’s "Trouble In Toyland" report has surveyed store shelves and identified choking hazards, noise hazards and other dangers. Our report has led to at least 150 recalls and other regulatory actions over the years.

Get our tips for avoiding dangerous toys.

BIGGER BANKS, BIGGER FEES

In April, CALPIRG released a report in which we surveyed more than 350 bank branches and revealed that fewer than half of branches obeyed their legal duty to fully disclose fees to prospective customers, while one in four provided no fee information at all. We also found that despite widespread stories about the “death” of free checking, free and low-cost checking choices are still widely available, if consumers shop around.

Find out how to beat high bank fees.

SEE ALL CONSUMER RESOURCES

Issue updates

ABC 7: Experts warn of smartphone security

You wouldn't think of leaving your computer open to viruses and hackers, but your smartphone probably doesn't have the same protections, and that could make you vulnerable. One consumer advocate ABC7 spoke with compared leaving your phone unprotected to leaving the front door open to your home.

> Keep Reading
News Release | CALPIRG | Consumer Protection

Governor signs legislation improving CA data breach law

Thanks to the passage of SB 24 today, consumers will now get more useful information in the event that a company they do business with either loses their personal information or has it stolen.

> Keep Reading
News Release | CALPIRG | Consumer Protection

New Rules Launched to Protect Flyers

“Thenew rules by the DoT will make passengers’ rights a priority, improve airline practices, and ultimately benefit everyone who flies” noted Jon Fox, Consumer Advocate with CALPIRG Education Fund.

> Keep Reading

The Contra Costa Times: Banking by smartphone can be risky

J.T. Pierce's bank is right next to his Foster City workplace. But he hardly ever visits the branch, since he uses online banking to take care of most of his banking needs.

> Keep Reading
News Release | CALPIRG | Consumer Protection

Smart-Phones Could Put Consumers at Risk of Identity Theft

CALPIRG warned consumers of security vulnerabilities found in many smart-phones posing a risk to identity and financial theft.

> Keep Reading

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